Empire Mortgage takes an active approach to servicing our portfolio loans. We monitor the receipt of scheduled payments to ensure that all obligations are met and credited in a timely manner. While Empire Mortgage will take swift corrective action regarding delinquent loans, our primary objective is to prevent defaults and losses, while focusing on keeping borrowers current and performing.

Handling general information requests is an important component of servicing your loan. We will be happy to provide you with specific information about your loan such as the unpaid principal balance, interest paid, amortization schedules, escrow balances, payoff amounts, etc…

If your mortgage is currently past due, we want to actively work with you to help you get your loan current. Empire Mortgage will gladly spend time with you to discuss any options that may be available to you.

Please contact us immediately regarding any questions you may have about your mortgage.


Monthly Payments

If you are sending your monthly mortgage payment to Empire Mortgage, you have several delivery options available. You may send a standard personal check or you may use one of the following alternative delivery methods:

Western Union: You can send a “Quick Collect” payment from any Western Union Agent location in the U.S. Click here to locate a Western Union Agent nearest to you. Our Code City is EMLP and our Code State is MD.

You can also go on-line to to send a Quick Collect payment. It’s easy. Just follow their step-by-step instructions of how to use Quick Collect.

Phone Pay: This easy method allows you to make your monthly payment over the phone directly to Empire Mortgage. Simply provide us with both your checking account number and ABA routing numbers on the bottom of your personal checks. Upon your request, we will draft a check on your behalf and deposit it into our account.

Bank Wire: Please contact us for bank wiring instructions.


Past Due Loans

If your mortgage with us is currently past due, please contact us immediately.

Empire Mortgage wants to actively work with you to get your loan current. We are often able to provide past due borrowers with achievable repayment options and we look forward to discussing any potential options with you.

Empire Mortgage is a small, service-oriented firm with knowledgeable staff, who are ready to assist you. We have the resources available to spend the time you need to help you understand various options that may be available to you.

Empire Mortgage would rather help you to get your mortgage current than foreclose on your home.